The Smarter Digital Wardrobe System for Modern Venues

Q: Do guests need to download an app?

No. Guests simply scan your venue’s QR code on their first visit, and their ticket is saved directly to their mobile wallet. No app downloads or user accounts are required.

Q: Is it secure?

Yes. Tickets are stored securely in the guest’s mobile wallet with device-level protection. QR codes update regularly, making screenshots or reused codes invalid.

Q: What does our venue need?

Your venue only needs a staff device, such as an iPhone, and simple visual indicators on hangers. No special hardware is required. Many venues reuse existing paper tags. The system also supports NFC cards and QR scanning, and methods can be changed anytime in the dashboard.

Q: Can guests without a phone use the wardrobe?

Yes. Guests without a phone can receive an NFC card or provide their phone number, allowing staff to manage their ticket and return process seamlessly.

Q: What data can our venue see?

Your venue can view guest details such as name, birthday, gender, email, and phone number, as well as behavioral insights like total check-ins, click-through rate, conversion rate, and time between visits. You can also analyze event-specific performance to measure success.

Question 1

Does our guests need to download an app?

Answer

No, your guests don’t need to download an app or share personal information like an email or phone number. They simply scan your venue’s QR code on their first visit, and their ticket is saved directly to their wallet. This makes the entire process fast, smooth, and free of unnecessary delays.

Question 2

Is it secure?

Answer

Yes. Each guest’s ticket is stored directly in their mobile wallet alongside their payment cards, protected by the device’s built-in security. For added protection, the QR code updates regularly, making screenshots or reused codes invalid.

Question 3

What does our venue need?

Answer

Your venue doesn’t need any new hardware or special equipment. All you need is a device for staff scanning (for example, an iPhone) and a clear visual indicator on each hanger. There are no specific requirements for numbering—your staff just needs to be able to see it. Many venues simply reuse their existing paper tags as hanger indicators, keeping setup completely free.

Our system is highly modular and also supports custom NFC cards and QR-code scanning. You can switch between these methods at any time directly in the dashboard.

Question 4

What data can our venue see?

Answer

You can view all guests who have visited your venue, along with the information they choose to share - such as name, birthday, gender, email, and phone number.

You also gain access to valuable behavioural insights, including total check-ins, click-through and conversion rates, time between visits, and more.

Furthermore you can even analyse data for individual events to see how well they performed and determine whether they were successful. Together, this gives your venue a complete overview of guest activity and engagement over time.

Question 5

Can guests without a phone use the wardrobe?

Answer

Yes.

Guests without a phone can still use the wardrobe without any issues. They can receive an NFC card or simply provide their phone number, allowing your staff to manage their ticket and return process seamlessly.

The Smarter Digital Wardrobe System for Modern Venues

Why venues choose Wardrobe Manager

How Our Digital Wardrobe System Works

Guest Check-in

Active Tickets

Guest Check-out

What’s inside Our Digital Ticketing Solution?

Smart Tools for Your Venue

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Frequently Asked Questions

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